Help Center

Got questions?

Everything you need to know about Yappie — answered.

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App Features & Learning Modes

What is the difference between Walkie-Talkie mode and Live mode?expand_more

Think of Walkie-Talkie mode as your stress-free practice zone—it gives you a breather to pause, collect your thoughts, and craft the perfect response. Live mode simulates a real, fast-paced conversation. Just like a human speaker, the tutor might interrupt or challenge you to respond on the fly!

What is the difference between Military Mode and Casual Mode?expand_more

Military Mode is for the perfectionists! Your tutor will correct you on the spot for every single mistake, even getting picky about your phrasing if it sounds a bit unnatural. Casual Mode is much more relaxed; it uses proven techniques like "elicitation" and "recasting" to gently guide your learning without interrupting your flow.

What's the difference between Free Chat, Real Situations, and Job Interview mode?expand_more
  • Free Chat: Your ultimate playground—talk about absolutely anything you want!
  • Real Situations: Dive into immersive roleplay scenarios. We currently feature restaurant settings, with many more exciting scenarios coming soon!
  • Job Interview: A professional setting designed to help you practice talking about your experience and ace your next career move.
How does the Job Interview mode work—do I need to paste a job description every time?expand_more

Yes, pasting a description helps us tailor the experience! Based on the job description you provide, the AI will ask you 5 targeted situational questions. If there is something specific you want to practice, just type it right into the job description box.

What is the difference between the AI personalities?expand_more

Every AI tutor has their own unique speaking style, backstory, and regional dialect. Don't be shy—try out different personalities and ask them questions to discover their background, culture, and accent!

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Accents & Customization

Does it matter what accent I choose?expand_more

Not at all! However, we highly recommend sticking with one accent until you feel comfortable. The more you listen to a specific accent, the faster your ears will adjust, and your own pronunciation will naturally adapt to match it.

What accent can I choose, and can I switch it later?expand_more

You can choose from any of our available global accents! If you want to switch, just end your current session and start a new one. You'll be asked to select your preferred accent every time you start a chat.

Can I change my correction style after I've started a session?expand_more

Absolutely! If you want to switch styles (like moving from Casual to Military), just exit your current session and jump into a new one. You can choose a new correction style at the start of every single session.

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Dashboard, Vocab & Goals

What is the Vocab tab in the dashboard?expand_more

It's your personal word bank! During a chat session, you can tap on any word in the live transcript to instantly save it. It will be waiting for you in your Vocab tab whenever you're ready to review.

Where do my saved words and phrase corrections live?expand_more

They all live beautifully organized in the Vocabulary and Phrases tabs on your dashboard. You can head there anytime to study them, review your past mistakes, and track your improvement.

What does the goal tracker do?expand_more

We built the goal tracker to keep you motivated and accountable! It allows you to set a weekly practice goal with a target end date, and it automatically tracks your session lengths so you can see exactly how far you've come on your language journey.

The tutor is using a lot of words I don't know! What should I do?expand_more

Tell them! Don't be shy—ask your tutor what a word means right in the chat, or ask them to use more basic vocabulary and phrases. Pro-tip: For the ultimate practice boost, try asking them for help using the language you are learning!

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Account, Trials & Cancellations

Can I study multiple languages at once?expand_more

Yes, of course! Feel free to bounce between languages—all of your sessions will count toward your overall weekly learning goal.

Is there a free trial?expand_more

There sure is! You can enjoy a 3-day free trial entirely on us to test out all the features

How can I cancel?expand_more

In your dashboard on the settings page you can cancel anytime there.

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